Creative Training Techniques for the 21st Century

Target Audience

Franchisees General Managers, Executives, Owners, Multi-Unit Managers.

Format

This presentation can be delivered in One Hour, 90 Minute, 2 Hour, or Half-Day formats depending on your time constraints

Takeaways

Here’s what we’ll cover:

• The 3 best training programs in North America (and what to learn from them)
• 5 do’s and don’ts of motivating, inspiring and teaching the iPod Generation
• The 2 great enemies of training inside and outside the franchisee classroom
• Why “tell-show-do-review” is ineffective in a Facebook world
• The best practices in training manual design, content and layout
• Why most training sucks. Hint: it’s just like school (and what to do about it)
• How to effectively teach, inspire, and communicate across a multi-cultural and multi-generational workforce
• 5 rules of effective handouts and presentation materials
• Training by Tweet: How to leverage Social Media to improve adult learning
• How to stage and execute energetic and effective pre-shift meetings that measurably improve performance, people and profits
• How to teach an old dog new tricks: re-energizing the veteran employee or franchisee
• The 7 Styles of Learning (and how to use them to improve service, increase sales and reduce turnover)

This fun, fast-paced and interactive multi-media presentation will leave you energized, excited and scribbling pages of great notes and ideas that you can use immediately back at your operation.