Sullivision seminars

Our Clients

Our live seminar clients include: Walt Disney, Chili’s, Applebee’s, Panera Bread, Marriott, Sam’s Club, Wal-Mart, Chick-Fil-A, KFC, Target Stores, Outback Steakhouses, Pizza Hut, TGI Friday’s, Checkers, CiCi’s, Taco Bell, Sonic, KFC, Wagamama, McDonald's, Starbucks, Denny's, American Express and Coca-Cola and over 500 others..

Our Guarantee

  • Every Sullivision live workshop/seminar is customized for the audience and guaranteed to get results. We’ll customize with detailed interviews, store visits, executive team review and integration of your training materials, objectives, mission and values. No “cookie cutter” programs!
  • Practicality is emphasized. You will leave every workshop with specifics every attendee can apply immediately.
  • Every attendee receives a soundly researched, customized Workbook and step-by-step guidelines for using the information you’ve just learned. You’ll get results your very next day back at work.

Our seminars

  1. "Learn how the best teams get better results every shift"

    This dynamic, interactive and multimedia presentation is the most-booked program in 2011. And it's no surprise; who hasn't asked themselves the following questions...

    Why are some teams habitually consistent in execution while others fail to follow through?

    What core systems, processes and procedures do successful operators and brands have in place at the unit level that unsuccessful ones do not?

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  2. "10 Ways to Be Brilliant at the Basics of Operations at the Unit Level"

    The FUNDAMENTALS presentation focuses on the 10 Best Practices of High-performing Foodservice and Retail companies in North America. This seminar is our most popular, with over 320 companies and 15,000 leaders participating ! You'll learn over 52 specific and creative ways to improve Service, Sales, Costs, Marketing, Retention, Performance, People, Training, and Profitability in your operations. We’ll focus on the best practices of the USA’s best-run and most profitable companies, sharing the “behind-the-scenes” insight that make their hourly employees and managers perform better, and franchisees or owner-operators earn more.

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  3. "The 7 Stages of Building Profits and Teams across Different Markets "

    It's the 2nd decade of the 21st Century: are your Area Managers and Regional VPs supervising their markets and people with skills from the 1990s? If so, your people, performance and profits are not working at capacity. This dynamic, interactive and multimedia workshop will help transform your multiunit managers from good to great, guaranteed.

    The content is based on brand new research involving 1500 high-performing multiunit franchisees, Area Directors and Regional Managers across 21 different brands and 4 industries. We’ll customize the presentation for your company, brand and objectives while we share and detail the do’s and don’ts of hiring, grooming, and developing your multi-unit leaders to the next level.

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  4. "How the Best Companies Get the Best Results from their leaders, Teams and Franchisees"

    Target Audience

    Franchisees General Managers, Executives, Owners, Multi-Unit Managers.

    Format

    This presentation can be delivered in One Hour, 90 Minute, 2 Hour, or Half-Day formats depending on your time constraints

    Takeaways

    Here’s what we’ll cover:

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  5. "Key Trends that Will Affect Your People, Performance and Profits in the Next 12 Months"

    The “MEGATRENDS” presentation will focus on the 10 key customer, operations and industry trends that will affect our people, performance and profitability in the next 18 months. Far from a “crystal ball” approach to the future, this presentation will present heavily researched and proven consumer and operator trends in North America, and then detail how those trends are likely to directly impact or imperil your growth.

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  6. The foodservice industry’s most overlooked, misunderstood, and under-executed resource is the daily pre-shift meeting or “alley rally”. This interactive and multimedia workshop will examine the architecture of an ideal pre-shift meeting; how to plan it, lead it, and profit from it. Based on recent surveys of over 350 high-performing foodservice managers that Sullivision Inc, this program will examine the characteristics and commonalities of what the best managers do to execute the most profitable pre-shift meetings, day in and day out. This live presentation combines lecture, DVD examples, interactivity, best practices and shift “case studies” to measurably improve performance of both your new and “veteran” managers in the area of pre-shift meeting planning and execution. The team will re-think and re-enact (role-play) ideal pre-shift meetings for both the front-of-the-house and kitchen crew.

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  7. "How to Plan It, Lead It, Make It Pay"

    As our industry grows more complex and foodservice operations expand and proliferate, there’s an ever-increasing need to show managers how to realistically lead, rather than merely “manage”, the complex skills of people, performance and profitability within the framework of the typical 10 hour foodservice or hotel Shift.

    This program will teach Unit Managers (and Multi-Unit Managers) the why, what and how of revenue-generating shift leadership in an increasingly competitive marketplace. The program content is based on detailed new research with over 480 high-performing General Managers who shared their best practices relative to planning and executing the revenue-driven, service-energizing and team-building shift. The program will combine lecture, video, discussion and shift “case studies” to measurably improve performance of both your new and “veteran” managers. This presentation is guaranteed—in writing--to increase sales, reduce costs, and measurably improve service.

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  8. "How to Recruit, Engage and Retain Today’s Emerging Workforce"

    In these highly competitive times, good help is hard to find...and even harder to keep!

    In this idea-packed session, best-selling author Tim Kirkland will share dozens of impactful suggestions on how to find, train, motivate and hang on to top-level management and crew teams.

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  9. "How to Create Raving Regulars and Make Them Return Soon and Often"

    In these highly competitive times, it's more important than ever not only to attract new customers, but to hold on to customers and drive loyalty and frequency among those you already possess. While first time, or “trial” visits can be driven by anything from advertising to location, there are certain effective, tested tools and tactics that can be used to encourage Guests to come back soon and often to your restaurant.

    In this idea-packed session, best-selling author Tim Kirkland will share dozens of impactful suggestions on how to drive brand affinity and Guest frequency.

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  10. "Uncommon Strategies for Making More Money in 21st Century Food Service"

    Over the past several years, the number and variety of restaurants in North America has exploded. As a result, the average guest dines out up to 3 times more often than they did just a few years ago. This huge increase in dining occasions has caused some service to become homogenized. In many cases, the restaurant dining experience has become a routine process.

    Tim Kirkland's acclaimed book, The Renegade Server helps restaurants and service teams stand out among the growing competition by turning dining back into an experience. Tim uses uncommon insights to identify and debunk outdated ideas regarding tips (no longer stands for "To Insure Prompt Service!") and salesmanship (the up-sell is dead?!) and replaces them with fresh, immediately usable techniques for increasing tips by driving sales, creating devoted regulars, and aligning the interests of the server, the guest, and the restaurant.

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Speaker: Jim Sullivan

Jim's photoMaybe you’ve seen him on CNN, NBC, ABC, Larry King Live, the BBC, the Food Network, or heard him monthly on National Public Radio’s All Things Considered. Over 250,000 foodservice and retail employees, executives and franchisees worldwide have read his newsletters, books, or columns and seen his DVDs, webcasts, e-learning programs and live seminars. His products and programs have been featured in the Wall Street Journal, the New York Times, Newsweek, Fast Company, Inc. and USA Today. Read more about Jim

Speaker: Tim Kirkland

Tim Kirkland is an author, speaker and consultant focusing on sales-building, service-energizing and team-building in the hospitality and customer service industries. His best-selling book, “The Renegade Server” is used in over 10,000 restaurants, bars, nightclubs and hotels worldwide to train and inspire front-line crews to sell more and serve better. Tim specializes in educating and motivating today’s emerging “Gen Y” workforce. Leading brands that use Tim’s training materials and programs include Applebee’s, Burger King, Buffalo Wild Wings, Marriott, Kimpton, and Sodexo. Read more about Tim