Creative Training Techniques 

How the Best Companies Get the Best Results from their Teams and Franchisees

What could you learn from the training programs of companies like Walt Disney, Apple, Costco, Wal-Mart, Southwest Airlines, Starbucks, McDonald’s, Coca-Cola, and American Express to help improve your team? Our presenter should know. All of those companies (and many more) are his clients. Jim Sullivan, the CEO of Sullivision.com is the industry’s leading authority and presenter on the art of results-driven training in the foodservice and retail industries.

This fun, fast-paced and interactive multi-media presentation will leave you energized, excited and scribbling pages of great notes and ideas that you can use immediately back at your operation. Here’s what we’ll cover:

o       The 3 best training programs in North America (and what to learn from them)

o       5 do’s and don’ts of motivating, inspiring and teaching the iPod Generation

o       The 2 great enemies of training inside and outside the franchisee classroom

o       Why “tell-show-do-review” is ineffective in a Facebook world

o       The best practices in training manual design, content and layout

o       Why most training sucks. Hint: it’s just like school (and what to do about it)

o       How to effectively teach, inspire, and communicate across a multi-cultural and multi-generational workforce

o       5 rules of effective handouts and presentation materials

o       Training by Tweet: How to leverage Social Media to improve adult learning

o       How to stage and execute energetic and effective pre-shift meetings that measurably improve performance, people and profits

o       How to teach an old dog new tricks: re-energizing the veteran employee or franchisee

o       The 7 Styles of Learning (and how to use them to improve service, increase sales and reduce turnover)

Available in one hour, two-hour, half-day or full-day sessions