Harold Leininger, President, The Metz Management Company

"We operate a variety of unique franchise operations, from Holiday Inns to TGI Fridays to Krispy Kreme and Health Facility, Business and Education on-site dining services. Jim Sullivan designed and delivered a program for all of our managers that not only gave them dozens of creative new ways to improve their bottom line and guest service, but also brought us closer together as a team. He researched our unique challenges and created a program that was enthusiastically received and better still, produced significant results."

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